AfriMod Return Policy is simple: Keep what you love … Send back what you don’t. We accept returns on any purchase that isn’t what you expected, damaged, defective or incorrect.
If your order arrives damaged, defective or incorrect, e-mail a return request to AfriMod Customer Care. Send copies of receipts, shipping documents, plus photos clearly showing damaged item. We will contact you to make arrangements for an exchange or replacement of damaged item or refund of purchase price.
Damaged purchases are fully refundable if AfriMod is notified within 5 days of its delivery date. The purchase price (excluding packing and shipping) will be refunded. You can expect a refund in the same form of payment originally used for purchase, within 7 to 14 business days. We will send you an e-mail to let you know when the refund has been completed.
Please keep in mind that AfriMod is a marketplace of small independent shops; some owners may be in remote regions with little or no access to the Internet. If there is a problem with an order, please contact AfriMod. Note: Some items are one-of-a-kind and not replaceable.